Date last updated: 2/7/2021
This Website Privacy Statement (“Statement”) applies to the websites operated by Angel Flight West, including www.angelflightwest.org and afids.angelflightwest.org (each and collectively, “Website”) and is effective as of the “date last updated” above. Angel Flight West provides this Statement because it is committed to its website users’ privacy. While this Statement broadly describes the practices we have adopted in the United States, local laws vary and some jurisdictions may place restrictions on our collection, use, or disclosure of personal information. Our actual practices in such jurisdictions may be more limited than those described in this Statement to comply with local requirements.
By accessing or using our Site, or submitting information to us, or otherwise agreeing to this Statement, e.g. in the context of requesting products or services, you understand and consent to our collection and use of your personal information as described herein.
1. Information Collection and Use
Angel Flight West is the sole owner of the information collected on www.angelflightwest.org and afids.angelflightwest.org. Angel Flight West collects information from our users at several different points on our Website, including but not limited to the following common methods:
While registration is not required to use www.angelflightwest.org or afids.angelflightwest.org, Angel Flight West collects contact and demographic information of persons who apply for membership with the organization. Angel Flight West also collects information from individuals who request service from Angel Flight West, or from individuals who have requested information from Angel Flight West, or from individuals with other associations with Angel Flight West. In some cases, that information is collected on the websites.
Angel Flight West may request information from a user who purchases merchandise or applies for membership on our order form. A user must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customers’ orders. If we have trouble processing an order, the information is used to contact the user.
Personal information is used on the Angel Flight West websites to facilitate flight and operational coordination and to facilitate communication relating to other functions of the organization.
We do not store profile information gathered on the website except through the processes described above. We also use information collected through other means, primarily offline, such as the member application process, to provide personalized displays of information.
2. Tracking & Cookie Data
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Website.
The Website does not currently respond to browser “do not track” signals, however in most common browsers, you can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of the Website.
Examples of Cookies we use:
- Session Cookies. We use Session Cookies to operate our Website.
- Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
- Security Cookies. We use Security Cookies for security purposes.
- Advertising Cookies. Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.
Like most standard website servers, we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use.
Angel Flight West will not share any information from log files that relates to a specific user’s history on the site, but may share aggregate usage data with third parties.
Clear GIFs (Web Beacons/Web Bugs)
Angel Flight West does not track usage through Clear Gifs on the Website.
3. Communications from Angel Flight West
Members and others who have provided us with contact information will occasionally receive informational emails from Angel Flight West. Out of respect for the privacy of our users, we present the option to not receive these types of communications. Please see Section 8 below for more information.
If a user wishes to subscribe to a newsletter or other regular informational mailing, we ask for contact information such as name and email address. Out of respect for our users’ privacy, we provide a way to opt-out of these communications. Please see Section 8 below for more information.
From time to time it is necessary for Angel Flight West to send out a strictly service-related announcement. For instance, if our Website is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. These communications are not promotional in nature.
Mailings by Postal Mail
Members, donors, and others who have provided us with contact information will occasionally receive informational mailings or fund raising solicitations from Angel Flight West. Out of respect for the privacy of our users, we present the option to not receive these types of communications. Please see Section 8 below for more information.
Though we strive to preserve user privacy, we may need to disclose personal information when required by law where we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on us related to the Website.
Aggregate Information (non-personally identifiable)
We may share aggregated demographic information with individuals or organizations. For example, we may share aggregated information with other similar organizations to assist them in planning, or we may share this information with foundations or other sources of funds.
Third Party Advertisers
Angel Flight West does not share personally identifiable information with third parties for the third parties’ direct marketing purposes.
These are the instances in which we will share users’ personal information:
We share information in conjunction with the mission coordination process. For example, requesters have access to some personal information of members who have been assigned to a mission. Requesters and members have some access to passenger information. Members have access to contact information about other members. In each case, log on is required for such access, and specific permission is granted by the organization staff for such access. The general public has access to only the first name and first initial of the last name of some individuals in conjunction with certain communications functions. These are a few examples of the ways information is shared on our websites, and is by no means a complete listing.
Third Party Intermediaries
We use an outside shipping company to ship orders, and a credit card processing company to bill for goods and services. We may use a third party mailing house to send letters. These companies do not retain, share, store or use personally identifiable information for their own commercial purposes.
We partner with a number of third parties to provide specific services. For example, some merchandise items may be created and provided by a third party supplier. When the user signs up for these particular services, we share names or other contact information that is necessary for the third party to provide these services. These third parties are not allowed to use personally identifiable information except for the purpose of providing these services. In all cases, such sharing of data will be done only in connection with Angel Flight West’s charitable business.
We may use third-party Service Providers to monitor and analyze the use of our Website.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
We may use third-party Service Providers to show advertisements to you to help support and maintain our Website.
7. Behavioral Remarketing
Google Ads (AdWords)
Google Ads (AdWords) remarketing service is provided by Google Inc. You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads
Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
Facebook remarketing service is provided by Facebook Inc.
You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950
To opt-out from Facebook’s interest-based ads, follow these instructions from Facebook: https://www.facebook.com/help/568137493302217 Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.
For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation
8. User Choices, Opting-out, and Updating Information
Our users are given the opportunity to ‘opt-out’ of receiving unsolicited emails. When a user logs on to the website, he or she is presented with an option to manage email list subscriptions. A function to opt out of any unsolicited emails is available at that point. The Angel Flight staff may continue to use the email address as a personal form of communication, unless the individual contacts the office directly and requests that his or her email address be deleted from the database.
If a user’s personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our Website, we provide a way to correct, update or delete/deactivate users’ personally identifiable information. (In the case of a current member, removing contact information may require that he or she terminate membership with Angel Flight West.) This can be done by logging on as a current member or user with a username and password, emailing our webmaster at [email protected], or contacting us by telephone or postal mail at the contact information listed below.
This website contains links to other sites. Please be aware that we, Angel Flight West, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.
Angel Flight West takes reasonable precautions to protect our users’ information. When users submit sensitive information via the website, their information is protected to a reasonable degree both online and off-line.
When our registration/order form asks users to enter sensitive information, that information is encrypted and is protected with the best encryption software in the industry – SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers becomes locked, as opposed to un-locked, or open, when users are just ‘surfing’.
If users have any questions about the security at our Website, users can send an email to [email protected].
11. Notification of Changes
If we decide to change our privacy policies, we will post those changes to this Statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the Privacy Statement under which the information was collected.
12. Contact Information
If users have any questions or suggestions regarding this Statement or our privacy practices, please contact us at:
Data Security Manager
Angel Flight West
3161 Donald Douglas Loop South
Santa Monica, CA 90405
Donor Privacy Statement
Angel Flight West (AFW) is committed to respecting the privacy of our donors. AFW provides this Donor Privacy Statement to make you aware of our privacy practices, and to inform you of the way your information is used.
For web and non-web donations, Angel Flight West will not sell, trade or share our donors’ contact information with anyone nor send donor mailings on behalf of other organizations. AFW maintains an opt-out policy for donors who choose not to be recognized by name and/or receive direct correspondence.
1. Contact Information
AFW collects and uses various information from donors that includes: amount donated, address, telephone number, donor comments and e-mail address. Tax laws in the United States and the State of California require AFW to keep contact information and contribution level of donors on file.
AFW uses donor information to understand donors’ needs and provide excellent service. AFW will never sell, trade, rent or share names (unless released for publication), e-mail or mail addresses, or telephone numbers of our donors. We will list the name of your firm along with our other donors on our website and in printed marketing materials but will remove your name from the list at any time at your request. AFW will use contact information (e-mail, telephone number and address) of donors for these purposes only:
- Distribute receipts for donations
- Thank donors for their donation
- Inform donors about upcoming fundraising and other activities
- Internal analysis and record keeping
- Reporting to relevant U.S. and State agencies
- Properly anonymized donor information is used for promotional and fundraising activities. AFW allows donors the option to have their name publicly associated with their donation unless the donor explicitly chooses to remain anonymous.
2. Financial Information
All access to donor financial information is strictly limited to professional staff and volunteers whose jobs require them to process or use this data. No data is given to any person, organization or group who does not need to access those data.
It is our desire not to send unwanted mail or information about AFW to our donors. Please contact us if you wish to be removed from our mailing list or from our emailing list.
If you have comments or questions about our donor privacy practices, please send us an email at [email protected] or call us at (310) 390-2958.